Support

Your call is important to us!

The 4Site® Support Team has a novel approach - no voice mail limbo, just prompt response by an application specialist. At times you may find that an email helps you outline a problem or question and also allows you to send a screen capture illustrating the issue. Whether you choose phone, email, or our online support request system, your concern will be handled promptly and professionally.

 

Frequently Asked Questions?

 

What is the cost of 4Site Enterprise Asset Management Software?

At 4Site, we follow a transparent procedure to provide you with a customized quotation. The cost of the 4Site software application varies for each enterprise, as we tailor our pricing based on your specific requirements. We believe in fair pricing and ensure that you are not charged for features you do not use. 

To receive a tailored quotation for your organization, please reach out to our team. Contact us at sales@4site.com or call 1-800-596-3437 to discuss your needs and understand the pricing for your company.

What industries do you serve?
4Site is well-suited for high-equipment industries in the Mining, Paper & Pulp, and Manufacturing industries, but our software can be customized to fit various other industries as well. 

Do you offer a free trial or demo of 4Site software?
Yes, we offer a free trial and live demo of our software. Contact us at sales@4site.com or call 1-800-596-3437 to schedule a demo and see how our solution can benefit your operations.

What kind of support do you offer post-implementation?
We provide comprehensive support, including training, troubleshooting, and regular updates to ensure your system runs smoothly and efficiently.

How secure is your software?
Our software uses advanced security measures, including encryption and regular security audits, to ensure your data is protected at all times.

How long does it take to implement your software?
The implementation time depends on the complexity and size of your operations, but we work efficiently to ensure minimal disruption to your business. We will provide a detailed implementation timeline during the consultation phase.

Can 4Site software be accessed remotely?
Yes, 4Site software is cloud-based and can be accessed from anywhere with an internet connection, providing flexibility and ease of use.

How does 4Site handle data migration from our existing systems?
Our team provides data migration services to ensure a seamless transition from your existing systems to our software, with minimal downtime and data loss.